Items shipped from METZIAH's, including METZIAH's Warehouse, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.
Ensure you enclose the correct and complete item when making a return. We need the correct item returned in order to grant a refund.
To protect our associates and customers, METZIAH's disposes of incorrect/mistaken returns. If you sent an incorrect item to METZIAH's, contact Customer Service as soon as possible. We can’t guarantee your item will be found and returned, and we don’t provide compensation for any incorrect/mistaken return disposed of.
It can take up to 25 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.